I’ll Get Right Back To You!

What does it mean when someone says they’ll “get right back to you?” Today, with smartphone technology literally at our fingertips 24/7, there’s a new expectation emerging about how quickly we might be expected to reply to texts, emails, and other forms of electronic communications.

My Breakup Note To The 2016 Presidential Campaign

Dear 2016 Presidential Campaign, I’m sorry, but we need to break up. I was going to try the standard, “It’s not you, it’s me,” but that doesn’t work in this case… It’s you. I thought you and I could stay together all the way to Nov. 8, but after these…

Right People, Right Seats? What About WRONG People?

I remember the day I was fired. It was more than 30 years ago, and it was the one time it ever happened, all over a perceived conflict of interest concerning an investment I had made in another company. I also vividly remember the first time I had to fire…

Faith Of Our Fathers?

Church attendance continues to decline across the country, like it has for the last two decades, but Millennials appear to be the generation putting the most distance between themselves and the church.   Additional Resources 1. Millennials continue to leave the church. (Pew Research Center) 2. Why are Millennials leaving…

Unplug Your Holiday

Are you growing tired of all the media images and messages depicting terror, violence, and unrest?  You’re one plug away from a solution.

So, How High Is Your EQ?

As a longtime college professor, I hate to admit this, but I find myself less and less interested in the IQ of others. Instead, I find myself drawn to those with high EQ. My critics might say, “Well, that’s because Bill doesn’t HAVE a very high IQ himself, and misery…

What’s Your Strategy?

Are you confused about what should happen on your next “strategic planning retreat?”  Well, you’re not alone.  There are significant differences between ‘tactical’ and ‘strategic’ plans, and it helps everyone in the organization if there’s clarity before you commit everyone to such a meeting or retreat.

Southwest Airlines, Part 2: Buying Into LUV

Let’s continue our look into the culture at Southwest Airlines, including the high level of “buy-in” among co-workers there. With very little turnover, there really is “something in the air” at Southwest. [Remember, “LUV ” is the symbol by which Southwest Airlines’ stock is traded, and a nod not only…

Southwest Airlines, Part 1: LUV Is In The Air!

No, that’s no typo above, “LUV ” is the symbol by which Southwest Airlines’ stock is traded, and a nod to Southwest’s headquarters and home airport, Dallas’ Love Field.  Southwest Airlines is our profile topic this month and next, as they were just rated No. 10 among all businesses nationwide…

It’s All About Relationships

Watch what you say; you never know who might be in the audience! You might recall a post I wrote back in January on the value of attending conferences as part of your own personal and professional development.  It was titled, in part, Rocky Mountain High, and it was a…